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Online and Mobile Tools

Published Oct 22, 24
0 min read


Cadillac Motors recognizes the significance of car care and strives to make it convenient for customers to access service information. Ranging from digital resources to in-person service, Cadillac employs a variety of methods to ensure customers are knowledgeable about their vehicle’s needs.

The MyCadillac app serves as a mobile hub where Cadillac owners can view service and maintenance information. This mobile app sends personalized notifications about scheduled maintenance, recalls, and service needs based on the car type and distance covered. In addition to this, the app allows scheduling of maintenance bookings with local Cadillac dealerships, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, available through Cadillac's official website, works alongside the app by providing detailed information such as PDF guides, maintenance schedules, and warranty details. It allows owners to keep track of their vehicle’s service history and details about approved service centers.

Dealership Communication

Cadillac's dealership network is essential in sharing service information to owners. During visits, the service advisors explain suggested services and address potential issues with the driver. They provide a detailed breakdown of what the service entails, the time needed, and the expenses. Service centers also make sure that service records are updated digitally, allowing for owners to view the complete history of their vehicle.

In-Vehicle Technology



Contemporary Cadillac vehicles are equipped with advanced onboard systems that give maintenance notifications and notices directly on the vehicle's dashboard. These reminders are calculated by the vehicle’s usage and usage, making certain that users are reminded when it’s time for services such as fluid checks, tire rotations, or fluid checks. The vehicle dashboard offers a detailed description of each notice, including what needs to be serviced and its necessity for the vehicle’s longevity and performance.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac offers paper owner’s manuals that include a detailed maintenance schedule, information on proper vehicle care, and recommended fluids. These guides detail tire maintenance, fluid types, and service intervals, giving owners a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform features a range of instructional content and how-to guides that cover basic services, such as checking fluid levels, changing a tire, or understanding dashboard warning lights. These tools empower Cadillac owners to be proactive about their vehicle's maintenance while understanding the importance of timely servicing.

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